Overall a great Company to do business with and particularly in terms of responding quickly to the many questions I had and the willingness to lean forward to help - like pointing out flights I’d booked were likely to get cancelled. Another real benefit was having reps in country to provide help and advice. Everybody was pleasant, knowledgeable and helpful. Their recommendations for the Lodges were excellent and as described. One star is missing because there is always room for improvement! In this case it’s the minor details like we didn’t get a map for our road trip (yes, GPS worked well). Nevertheless thoroughly recommend this Company.