I don't normally do reviews but on this occasion no hesitation. I have not fitted the bulkhead light yet so cannot comment on the product, apart from it looks fine and is the right size, shape etc. However, I was very impressed with the communication by Universal Lighting following my online order. First of all they actually ring you to acknowledge the order, I missed the call but got a very nice voicemail message. Then they sent me an email saying it was being despatched and gave me a convenient two hour time slot/date for the delivery. The light arrived right in the middle of that time slot, inside was a personalised message addressed to me by first name thanking me for my order !
Why can't other companies behave like this, so big tick from me, well done guys.
3 years ago
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