Universal Lighting Reviews

Name: Universal Lighting
Address: Priory Street , ,, Birkenhead
Rating: 4.97

5.0 Rating 548 Reviews

100 %

of reviewers recommend Universal Lighting

5.0

Based on 548 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email

About Universal Lighting:

Here at Universal Lighting we always try to give customers more than they expect. Our future relies on keeping you and our other customers happy. If we don’t then you will simply go somewhere else. What can we give you that they cannot get elsewhere? The highest standards of customer service is the foundation of our company and are paramount in all dealings with you.

Visit Website

Phone:

0151 650 2138

Email:

customercare@universal-lighting.co.uk

Location:

Priory Street , ,
Birkenhead
CH41 5JH

Universal Lighting 5 star review on 14th July 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“EXCELLENT VALUE. EXCELLENT QUALITY. EXCELLENT SERVICE”

Helpful Report

Posted 2 days ago

“You really couldn't beat Universal Lighting Services for delivery. I received a phone call to confirm the order and the three packages arrived beautifully packaged arrived extremely quickly. Excellent customer service. Would definitely use them again. Thank you.”

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Posted 1 week ago

“Great service Phoned to say delivery was on the table way and estimated date.”

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Posted 2 weeks ago

“The product seems fine. The service I got from Universal Lighting was really good. I ordered on Sunday, had a call first thing on Monday morning to say the light would be delivered the next day - and it was, before noon.”

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Posted 2 weeks ago

“These shades of of good quality, I am very pleased with them. Delivery was prompt and customer service was second to none. I received very quick responses to my queries all from Eddie who could not have been more helpful. So so lovely to deal with a real, and nice, person. Love the company ethos of Universal Lighting. It's just like the old days! Thannk you. Best regards, Suzy Presland”

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Posted 3 weeks ago

“Very happy with this lamp, exactly as described. I had a query and Universal answered it almost immediately (on a Saturday) - great customer service. I will certainly be purchasing more lights again.”

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Posted 1 month ago

“Fabulous personal service and great product. Very happy and will be a returning customer.”

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Posted 1 month ago

“Not the one advertised, but better and at the same price. Chloe was fantastic in the correspondance and even included an additional free bulb. She did the company proud in customer service. Excellent company to deal with and hope to do so again in the future when looking for lights / lamps.”

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Posted 1 month ago

“I am delighted with my purchase. It arrived nicely packaged. The customer service was brilliant and it looks great! Pleased with the price too. Would highly recommend.”

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Posted 1 month ago

“Great service, loads of help to select suitable bulbs and quick delivery at a good price...can't fault them!”

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Posted 2 months ago

“Really pleased with the product, just been fitted, and it is very bright. Good value and quality. Really appreciated the phone call from Universal to thank me personally for placing an order with them, and the note to me inside the packaging thanking me again, never had that before from any other online retailer and was rather touched by it. So overall great service and product.”

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Posted 2 months ago

““I recently purchased a Tiffany standard floor lamp from this wonderful family-run company, and I couldn’t be happier with the experience. Shortly after placing my order, I received a call from them to thank me personally, which was such a thoughtful touch. The lamp arrived promptly, extremely well packed, and in perfect condition. The craftsmanship is outstanding, and it looks stunning in our home. It’s clear that this company takes great pride in both their products and customer service. I highly recommend them and will definitely be returning for future purchases!””

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Posted 2 months ago

“Stunning! The quality is amazing and it's solid and timeless.”

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Posted 3 months ago

“Very pleased with our purchases. Arrived well packed and secure. Have been installed and transformed the hall and landings.”

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Posted 3 months ago

“I found my purchase of a light was very pleasant . George was very helpful and efficient and the lamp arrived in good time . I'm quite old and rang for help to assemble it , that too was very helpful with Eddy and I am now very pleased with the end product”

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Posted 3 months ago

“We've bought Chatsworth shades before from Universal Lighting and have been delighted every time. Quality shades and fantastic service from the company.”

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Posted 3 months ago

“Wonderful customer service. A phone call thanking us for the order, notification of when order was to be delivered, and it arrived as promised. Very happy with the product. As described and is perfect for what we wanted.”

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Posted 3 months ago

“Very friendly and efficient service.”

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Posted 4 months ago

“I was delighted with the service. A personal call to confirm the order and delivery time and date. The product was easy to assemble- reading the instructions and with a spare pair of hands!”

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Posted 4 months ago

“Excellent service always!!”

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Posted 4 months ago

Universal Lighting is rated 5.0 based on 548 reviews