I ordered 2 remembrance roses for my 2 daughters after losing their grandad to covid-19. I specifically paid to speed up the delivery with dpd to ensure they arrived with my daughters on the morning of the funeral and unfortunately I was only sent one. Also to my disappointment, the rose was just a twig in a plant pot “due to the pandemic” which was not made apparent on the website prior to ordering. To be fair the 2nd rose was sent quickly after contacting you but also the same disappointment with a twig in a pot.
5 years ago
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