Extremely disappointed as had a damaged present delivered for a very special 65th wedding anniversary. I was told with a good 8 days that another would be sent. I told them the date i needed it for and they responded with a one liner saying “its down to royal mail” needless to say the item did not come for there anniversary so i had to give them the damaged one! Why couldn’t it have just been sent special delivery to guarantee the item got to them ontime for there anniversary considering its the company’s fault they sent a chipped and damaged item. Very very disappointing and no consideration for the dates of the anniversary.