Dear John, I just wanted to express my gratitude to Ellie Hunt who is based at your Canning Town branch. Ellie helped us to arrange my dad/granddads funeral. Ellie’s professionalism is above border, she went above and beyond and is an asset to your company. From start to start to finish Ellie was amazing, we were so happy with the way everything was handled. She totally deserves to be employee of the month, we would definitely nominate her. We will also be writing a review online. Also Mark who conducted the day was amazing too from start to finish please extend our gratitude to him. Your staff are Michelin rated no doubt. I will be highly recommending your services. Thank you all so much. Best wishes, Jackie Alexander and Jemelle (son)