Booked a holiday, took ages as you want to make sure you get the right place and do it right.
Get a phone call the following day to say we have cancelled your holiday. No explanation, just it's not available for that week.
I said ok your issue so give me the week before same price and I'll be happy with that. The week before turned out to be 200 more expensive and they had the cheek to ask for more money.
I'm like, wait a minute, you've wasted my time because you've double booked me, own your mistake and accept the loss and learn from it.
No budging, wouldn't do anything that'd put them at a loss, but they were very keen to try and sell another rental!!
Unethical company, wouldn't trust them. My kids are very upset, thanks to an incompetent and greedy company.
10 months ago
Sykes Cottages has a
1.2
average rating
from
1,549
reviews