Horrendous experience. Booked return transfer from Barcelona airport to Costa brava. The driver wasn’t there when we arrived. I spent 20 mins trying to get a reply on WhatsApp before phoning an agent. While on the phone the driver arrived, over 30 mins late. He was rude and unapologetic. And clearly late for another trip. He took off at speed for the ten minute walk to where he had parked. He could clearly see one of our group, a woman in her 70s, was using a walker and could not keep up. The fittest amongst us couldn’t keep up and my husband and mother in law ended up far behind and lost. I asked him to pick them up in the taxi but he refused. He played loud music for the entire 2 hour journey. He drove really erratically, weaving between lanes on the motorway. But it was even worse when we go onto country roads and he started overtaking at every opportunity. It was a horrible transfer and when we got there his rudeness was even worse. He screamed at my 13 year old daughter because she tried to open the door to retrieve her iPad which she forgot she had left in the door storage. He made a big deal about getting it back out. We also asked him to wait for a moment to drop our bags to our holiday house, which we wouldn’t have really expected but we have had taxi drivers oblige us before. Again he was rude in his refusal, which there was no need for. We cancelled our return transfer and were very happy with the service we received from another company on the way home. We will never book with sun transfers again. Also good to note they were much more expensive than what we paid for our return journey. I have complained to the company but they take 30 days to reply so I have not had a response yet.