Stay in Seville,
2 days before departure we find out that a marathon has been organized on Sunday departure day.
We will inform Suntransters about the event and suggest another pick-up location. Trail is completely closed.
But for Suntransfers this is not necessary and there is no problem!!
Day of departure, everything closed... Driver was still able to enter, but outside....
Contacted Suntransfers at that moment.
While calling, the phone was cut off...
Watts app... No answer...
After repeatedly texting Watts what to do, we were allowed to take a taxi.
Now Suntransfers has refused to refund the amount owed to us, due to unforeseen circumstances!!!
An annual event is no exception!!!
And certainly not when the customer informs you 2 days in advance!!!
scandalous
1 year ago
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