Login
Start Free Trial Are you a business?? Click Here
Ben
I want to leave you a higher mark, but I won’t because you tried to blame me for your mistake. There was a change made on my part, and I informed you immediately. You know there was a mistake on your part, and you tried to blame me for the late pick up. I am disappointed in that. The driver seems like a nice person, but he was not good at truthful communication. I called him immediately in the morning (after I received notice that he would pick up that day) trying to find out what time he would be at my house. He said after 4pm, then I informed him I had another meeting and will be home around 6pm. He then said after 7pm as he already decided to pick up another load and didn’t come until 10:30pm. On delivery day, he said after noon, so I asked him for a time range. He refused to answer that and said he can’t give me an exact time. I told him I understand that he needs to make a living by picking up loads, all I need is a time range so that my son doesn’t sit there all day and wait as he has things to do too. I had to push so hard to actually get the answer as the driver finally said 8-9pm. Now can you imagine if that was you waiting at your house from noon to 9pm?
1 year ago
Shiply has a 4.5 average rating from 44,653 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial