My impression of Shiply has improved. My prior review was a reflection of my frustration. Shiply has helped me find a reputable shipper and I thank them for that. My only remaining criticisms are: 1) Verification. They tell you how long the shipper has been on the site and how many reviews they have and scores, but there is no other verification to my knowledge. I got fooled by a fraudulent shipper. 2) The customer review process. You can write a favorable review of a shipper right away but you can not write a neutral or bad review until 10 days or so after you have accepted a shipper's bid. Unfortunately, this allows fraudulent shippers more time to scam customers.