They did not return my car due to "non payment", however I had paid for everything and could confirm via online banking. I only found this out when I contacted the local garage doing the work directly. I missed a call from them which I presume was to tell me this, but they didn't even have the courtesy to leave a message, when I tried calling back they didn't pick up and instead I got a message that they would call me again. They did not. They did not return my car. If you are going to hold someone's car overnight you at least need to inform them. This was a massive inconvenience and stress for me as I then had to make alternative arrangements at the last minute to drop my son at school. They also tried to add on a bunch of pointless overpriced extra servicing totalling over £400 (including over £100 for a cabin filter which I can do myself in 2 minutes). Good luck getting hold of them, apparently their phonelines open at 8am,but it's 8:40am now and they still aren't open. No one responds to online chat. No one has responded to my emails. Will I ever get my car back?