Servicing Stop Reviews

Name: Servicing Stop
Address: Refuge House 9-10,River Front, London
Rating: 1.90

1.9 Rating 3,413 Reviews

22 %

of reviewers recommend Servicing Stop

Company Reviews

Metrics

Info

1.9

Based on 3,413 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 18%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0 800 970 9046

Email:

help@servicingstop.co.uk

Location:

Refuge House 9-10,River Front
London
EN1 3SZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Do not use this company. After using Service stop I had x2 £25.00 deductions taken from my bank account which, which when enquiring about it, was told it was for premium service which I had signed up for. I requested a refund as I never signed up for this, I never received any refund and since making request they have chosen to ignore my emails and have in fact refused any response at all even from phone calls”

Helpful Report

Posted 1 day ago

“I strongly advise to avoid this company at all costs…gave me a quote for a service then doubled the price after it was done, was suppose to pick up my car in the morning but didn’t arrive at all, dropped car off myself then didn’t hear anything so rang them at 5pm and they’d not touched the car? I don’t think the car was even looked at to be honest…stay clear”

Helpful Report

Posted 2 days ago

“Terrible experience with this company and the garage that supposedly did the service and MOT. Received call stating my brake fluid needed replacing, engine needed flushing? Specialist oil, this alone cost £41 the rest I refused to have done. Never needed a special oil before. Service history book not returned and was told 7 days running it would be dropped back to me. In the end drove over there to get it. They say you learn by your mistakes, I certainly will.”

Helpful Report

Posted 3 days ago

“It was amazing and unbelievable when i got my money back from the scam through the help of COVSECLTD.COM”

Helpful Report

Posted 4 days ago

“Be very careful. Do your research. Be prepared to pay a lot more. The pick up and drop off is convenient. Paying online is just the first payment, after they've assessed your car you get a call will all the extras at very high prices e.g. 89 for an engine flush plus VAT 189 for a break fluid change plus VAT And my steering wheel came back squeaky (what comes up in Google when I searched this issue - "break fluid"! So they overcharged me and then appear to have messed it up anyway). The reviews on Trust Pilot positive, I think, because you are invited to review while the garage still has your car so I suspect people are scared of retaliation. Maybe you get lucky and really need the collection service, but its a dice roll...”

Helpful Report

Posted 6 days ago

“Really disappointed. Collection of car was supposed to be between 8 and 10. Nearly an hour later it was collected. I lost a day's pay because of lateness. It is almost impossible to get through on the phone. I had to take their word for the very expensive work done. I am not sure what I paid for as garage was literally 5 minutes away. Will not use again Feel like I have been scammed”

Helpful Report

Posted 1 week ago

“Horible experience. Paid 155£ for engine oil and oil filter change.”

Helpful Report

Posted 2 weeks ago

“Very disappointed with this company, they really try to pressurise you into doing work on your car, so be very careful, also charged for an engine flush which I didn't agree too”

Helpful Report

Posted 2 weeks ago

“Servicing Stop enticed me to pay for my service up front. They then said it needs an MOT soon anyway so i agreed. They then claimed they needed to strip the brakes to check for a fault. They then came back with a price of 400 pounds to replace a 40 pound part on top of the 100 pound charge for stripping the brakes. I declined the work and they sent the car back. They then demanded payment for stripping the brakes and renewing brake fluid and bleeding the system. They obviously couldn't have done the brake fluid as they would have done that after replacing the cylinders so I checked everything else and found that they had not done the service I had already paid for. On inspection of the brakes the drums were seized so they could not have inspected those properly either. It was only when I raised these points that they agreed they had not done most of the work but still insisted that they retain the money for the service to pay for stripping the brakes. Stay away from these criminals.”

Helpful Report

Posted 2 weeks ago

“Just watched a repeat of dragons den where they couldn't even be straight withe Deborah Meaden What a pair of scamming buggers”

Helpful Report

Posted 2 weeks ago

“RIP OFF - DO NOT USE Held(stole) my car unless I paid extra £40 for engine oil. Also tried ripping me off with a engine flush”

Helpful Report

Posted 2 weeks ago

“Absolute rip off, don't use these guys, car came back worse off.”

Helpful Report

Posted 3 weeks ago

“KEEP AWAY from these Scamming thieves.”

Helpful Report

Posted 3 weeks ago

“Having had a couple of decently priced services on E91 BMW 325i, the last one was a complete rip off.. the bill came to over £2k.. Reading other reviews I too was charged for ridiculously over priced items: for example: FUEL TREATAMENT £79.42 RENEW: BRAKE FLUID £179.62 CHECK & RENEW: ANTI-FREEZE £169.96 (SERIOUSLY???) All ex Vat of course.. That's the last they'll be seeing of me..”

Helpful Report

Posted 3 weeks ago

“Customer service shocking. No updates on the car when it would be delivered. Collected on the Friday quoted a load of work needed doing refused all of this work. Held me at random about paying for premium oil or wouldn’t give the car back. Paid for this and never got the car back anyway locked in a garage until Monday with no notice or even informing me if this decision.”

Helpful Report

Posted 3 weeks ago

““Simply message them tony*jack*son*3330*@gmail*.com* to get your money Back”

Helpful Report

Posted 4 weeks ago

“**Avoid This Garage – Overpriced & Misleading Quotes** I booked an MOT and service with this garage for **£140**, which seemed like a fair price. However, after the service, they called me back recommending additional fluid changes (brake fluid, antifreeze, engine flush, and an oil surcharge). While I expected some extra costs, I wasn’t prepared for what happened next. After the MOT was completed, they called again and hit me with a **£1,500 bill**—a shocking increase from what should have been a reasonable repair cost. When I checked the breakdown of parts and labor, the numbers simply didn’t add up. The work they did should have cost **around £500**, but they massively overcharged for everything. This garage uses **subcontractors**, which means you’re not dealing directly with the mechanics and likely paying a hefty markup. They **don’t give you an honest estimate upfront**, instead calling multiple times to add more charges. By the time you realize what’s happening, you’ve already approved the work. If you value **fair pricing and transparency, avoid this place.** Find a reputable independent garage where you won’t get blindsided by a **1,000% markup.**”

Helpful Report

Posted 4 weeks ago

“Extremely Disappointed – Avoid This Service I originally booked with this company because of their convenience and discounts, but they have been anything but. They rescheduled my full service and MOT twice, only to cancel last minute, just three days before my MOT runs out. Now, I’m left scrambling to find a local garage and have had to pay an additional £100 to get it sorted. Completely unprofessional and unreliable. If you value your time and money, look elsewhere.”

Helpful Report

Posted 1 month ago

“Hidden charges, force you to give bank details over the phone on a likely unsecured line, dont arrive on time for collection, demand money before giving car back, car is held like a ransom. I ended up paying more than I would have with my branded dealership purely because I wanted the ease of pickup and drop off.”

Helpful Report

Posted 1 month ago

“I was a fool, booked in service, quoted £141. But with brake fluid flushed and replaced, bill was over £400. They said a replacement of pollen filter £134.Refused, instead, looked on you tube, ordered a replacement on amazon £7.81, did it myself. Won't be using them again, they're not shy on overpricing”

Helpful Report

Posted 1 month ago

Servicing Stop is rated 1.9 based on 3,413 reviews