I am somewhat amused to be advised that my service can not be completed because I have not agreed to pay additional charges of £899.36. I clearly asked for a cost to replace the additional filters and then a separate cost to replace the Rear shocks as advised, and I was not given these totals and many figures were advised, possibly to confuse me and for me to agree the additional costs. I can see from the received advice that what I requested is self-explanatory and simple as below: Additional Filters = £283.21 Break Fluid Renew = £160.00 Replace both rear Shock Absorbers = £407.70. Such a shame that the level of customer service differs from Servicing Stop to that of that of the appointed garage. Sales strategy is clearly that of a hard bullying tactic, which is not pretty.