AVOID UNLESS YOU CAN CHECK WHOLE ROLL OF VINYL ON DAY 1 Our kitchen/utility refurb has been beset by months of delays because of damaged worktops, missing parts and tradesmen with COVID. On unrolling our vinyl, three months after it had initially been booked to be fitted, the fitter saw it had a number of holes. These were not in the outer rolls of vinyl, but further in – not holes that could have been made in transit or while awaiting fitting. The company has washed its hands of any liability and will not exchange the vinyl. It maintains that we should have unrolled the complete 8m length to check it within 24 hours of receiving it. I am not sure where they think someone would be able to do this. Bearing in mind that until the point of fitting we were surrounded by building materials, white goods and a whole kitchen in boxes, there was no way we could have found a space to unroll a 24sqm piece of vinyl. And how many people are able to receive their vinyl and arrange a fitter to unroll it and lay it within 24 hours? If you think you might need an exchange or refund, Rubberduck Bathrooms should be avoided.