Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.66

4.7 Rating 12,525 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.7

Based on 12,525 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Rubberduck Bathrooms Ltd 5 star review on 15th February 2025

367

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Refreshingly pleaseant business to deal with. Real people willing to listen to real genuine customers like ourselves. Very friendly, helpful and offering great products with actual customer services to interact with. Amazon is easy but you can't build a relationship for understanding your future needs. Plan ahead and support valueable resorces like Rubberduck Bathrooms.”

Helpful Report

Posted 1 day ago

“The staff were pleasant and helpful. I would recommend the company.”

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Posted 1 day ago

“A beautiful tap and a very rapid dispatch, thank you”

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Posted 2 days ago

“All good, very impressed with Beauforte bath. Really happy with customer service. We will use again and certainly recommend with hesitation!!! Thank you.”

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Posted 3 days ago

“Great service, part of my order had a delay from manufacturer- the rubberduck guy called immediately, great phone manner, to let me know it would be a 3 week wait. Turned out to be half that time. Great, friendly, shower panels are great quality too”

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Posted 3 days ago

“The product was as described delivered on time and at an excellent price.”

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Posted 3 days ago

“Prompt delivery and well packaged items at a good price.”

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Posted 3 days ago

“Unfortunately for us the colour of the bathroom panels are much darker than what they appeared online. We enquired about returning and were given a link to get a quote. To return the panels was over £300! This is ridiculous as it is much more than the value of the goods. We are now left with 2 panels we can't use.”

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Posted 5 days ago

“Ordered Abacus wall kits Great product well packed came on time In perfect condition Thank you for the great customer service Will use again”

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Posted 5 days ago

“Usual good service. Unfortunately, one of the products in my delivery was the wrong item - not the fault of Rubberduck but rather their supplier. Matter was quickly resolved with a refund without any quibble. Thanks”

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Posted 6 days ago

“Top service from Rubberduck Bathrooms - not only did they have the exact bits I needed, but at the best price I could find. There was a slight issue with the courier service, but this was dealt with in a personal and professional manner when brought to their attention - thanks to Gary. * I must emphasise, this was NOT the fault of Rubberduck, but a supplier.* Overall, very satisfied and shall be using again when further items required. Rob, Leicester”

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Posted 6 days ago

“Rubberduck kept me in informed regarding dispatch and delivery date and time. Product is perfect and lifts our bathroom.”

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Posted 6 days ago

“Quick delivery as always at food prices. Decent to deal with on phone.”

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Posted 1 week ago

“Very good service over the phone great prices.”

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Posted 1 week ago

“Excellent delivery and service. Would highly recommend.”

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Posted 1 week ago

“Very happy with my order of Tilebacker boards. Included everything needed in the install kit. Delivery was quick, if a little steep. Overall, very happy with my order.”

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Posted 1 week ago

“I bought a Scudo Munro tall tap. It looks great in my refurbished en suite. Website had great choice at good prices. The only reason for the 4 star review was that I thought the delivery fee was a bit high, however it was prompt and I was kept informed at each step.”

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Posted 1 week ago

“Good quality products, and great customer service. When I had an issue with my delivery this was quickly resolved.”

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Posted 1 week ago

“Love my tap”

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Posted 1 week ago

“The products I ordered were fairly priced and arrived undamaged. I then attempted to follow up with a second order for products from the same range. I had a query which needed me to talk directly with a staff member- who was unhelpful at best, disinterested, bordering on rude, terminating our call before it had sensibly concluded. I therefore took my additional business to THE BRITISH BATHROOM COMPANY- where I received the information, service and even better value. Use the Rubberduck Bathroom online again - possibly. Call them for advice and place an order - no chance.”

Helpful Report

Posted 1 week ago

Rubberduck Bathrooms Ltd is rated 4.7 based on 12,525 reviews