Firstly the engineer turned up with the wrong charger not tethered as requested, secondly spent too much time moaning about how much time he was given to install it. For the cost I have paid for the supply and installation of this product, I would expect a slicker more professional approach. I am an Operations Director and would not be happy for any of my sub-contractors to conduct them selfs as a representative of Pod Point. Suggest they are given better customer engagement training and be better briefed on how to deal with the customer.
1 year ago
Pod Point Limited has a
4.6
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