Has taken from 5/9 to 14/11 for installation. I was told it could not be connected via the fuse board, it had to be the meter which was the other side of my house. The thick unsightly cable would need to be run across the front of the property, the front door or sunk beneath the path to the front door and up the side garage wall (unable to be moulded to the lip on the wall). My own contractors were literally on the drive waiting to dig a trench when my electrician arrived and said NO! After waiting over 30 mins on the phone. Pod point agreed with my electrician that with a couple of minor tweaks to the fuse board it could be connected there. The appointment to install 9 days later was then cancelled on the day. When it was finally installed yesterday the fitter said it was the easiest fit he'd ever had with the fuse board being directly the other side of the garage wall! The whole process has been very stressful and could have unnecessarily cost me £250. Pod point need to consider the wider picture/cost to the customer and aesthetics of a home. Each time I have called there have been lengthy waits.