Extremely poor customer service. Very quick to take full payment for the work before doing anything for several weeks and we then had to chase for an installation date. Despite our concerns, one member of their staff decided to be repeatedly rude and unhelpful and did nothing to address our concerns. They sent a subcontracted electrician who had never installed a 22kw charger on a 3-phase supply but was willing to have a go until he realised he did not have the correct armoured cable. We then had to chase again for a further installation date. The final installation was great and the podpoint works well but the customer service was dreadful throughout.