I have given a poor review for my first experience with French Spare cars based in Birmingham. Their customer service is appalling. The part never arrived despite frequent calls. After four weeks I eventually got a refund, however, this was followed by fraudulent activity from my bank account. Although I can't prove given the transactions were courier services and one of which was certainly based in the same locality as French Cars I strongly suspect the company. I will not go through them again and they should be struck off your syndicate of garages. Promises that the part would be delivered was clearly total fabrication. My second purchase with Cit Ren was, however, very good and could not fault, I do hope your agency reviews its position with Ftench Spare cars ltd. They should not be allowed to trade and should be investigated. Since this experience I have looked at their website and I can see reviews that mirror my experience, so my experience is not unique.