PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,334 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,334 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Excellent service. Received several offers of the part I needed. Tailgate duly arrived, quickly, well packed and in good condition. Good communication from 1st Choice and Parts Gateway.”

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Posted 15 hours ago

“The part I ordered was as described in better condition than I thought it would be, very very pleased as postage to.”

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Posted 20 hours ago

“Perfect place to find the part you need thanks”

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Posted 21 hours ago

“Great service”

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Posted 1 day ago

“Although original part delivered was wrong PartsGateway Ltd were happy to resolve the issue. Would highly recommend them and especially Matt for being helpful in all ways.”

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Posted 2 days ago

“Great company will definitely recommend anyone to use parts gateway”

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Posted 2 days ago

“Well that was easy. I needed a new passenger door mirror. Within 10 minutes of placing the request I had a number of quotes back and subsequently bought the part which then arrived 48 hours later. Great price, great part, great service.”

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Posted 3 days ago

“Efficiently informative”

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Posted 3 days ago

“Require product came back with many different companies quoting. Ordered and received it in 2 days. Excellent, will use them again!!”

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Posted 5 days ago

“Grrat service, part arrived very quickly and works as expected”

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Posted 5 days ago

“Good service, very helpful over the phone, fair pricing. Prompt delivery.”

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Posted 6 days ago

“Top marks for service and product”

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Posted 1 week ago

“I found the item I had been looking for over several months parts gateway contacted me with about the required part they I sent the a photo and found there was a match I was pleased about that downside was the delivery”

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Posted 1 week ago

“The part turned up very quick delivery, spot on part put it on and away it went. Highly recommend this seller.”

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Posted 1 week ago

“It was very easy and quick to find the item I was looking for. I purchased the item I required and it was delivered quickly.”

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Posted 1 week ago

“Excellent service”

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Posted 1 week ago

“Great sevice, I bough my part from VA NIRRO This part was well Wrap and the part as new and arrived next day”

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Posted 2 weeks ago

“They came up trumps in the end. Very helpful and courteous, Although couldn't help in the end. Would definitely use them again”

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Posted 2 weeks ago

“I received my seat belt via Cit-Ren Ltd and received my part on time and in good condition I would strongly recommend PartsGateway to source car parts in this way”

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Posted 2 weeks ago

“It is very easy to use and you get quotes almost instantly. Highly recommend.”

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Posted 2 weeks ago

PartsGateway Ltd is rated 4.6 based on 10,334 reviews