Arrived at the Imagine car lot expecting to be taken to the airport as I had booked Meet & Greet. Told by the employee that I would have to drive myself and drop off bags then return and then walk back, it was only a 3 minute walk. The attendant said he was on his own. I said I've paid for a service and not receiving what I had paid for. His attitude was indifferent bordering on aggressive. He eventually realised that I had booked Meet & Greet and came with us to the airport. I had to pay the exit fee of £5 as he drove my car away. I won't be using them again!