Purchased Lifeline for my mother who is 91 years old and lives by herself. My sisters and brother ensure that one of us visits her daily to see to the tasks she is unable to do herself. Recently however she suffered a fall. Fortunately she didn’t hurt herself but she was unable to get back on her feet and struggled to get to the telephone. Delivery of the base station and pendant was next day and the setting up process took only minutes to do. The call centre response was first class and the test procedure could not have been smoother. We now have the comfort that mother can contact us day or night at the push of a button.