This review is less for the product and more for the company. The product actually works well but the company doesn't support legacy products or customers. I purchased the version of their product several years ago that allows me to backup/sync files on my computer to a portable hard drive. It worked well and met my needs. The company has decided to now forcus more on the cloud and has discontinued that version. They are trying to force me over to their monthly subscription service that I don't want or need and I'm just out of luck with the product I've been using and meets my needs. That's like if I bought a product at a store, was using it regularly and then one day, the company showed up at my door and demanded that I give it back because they wanted to go in a different direction without even offering me a refund. To be clear, I don't want a refund, I just want the product I originally purchased to continue working. I HATE companies that do this stuff and it makes me hesitant to buy any software from online companies in general.