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Stuart T
Solar PV installation still 1/2 done after 10 weeks! Ten weeks after my Solar PV installation was started, I’m still waiting for it to be finished. I have had many, many promises each of which have come to nought. I have lost several working days due to no-show of GlowGreen contractors. Again today I was let down for the fourth time recently without so much as a notification, that the company had told the fitter to go elsewhere. No explanation has been given and it was left to me to chase it and find out what was happening. No Response from GlowGreen. Getting to speak with anyone specific at GlowGreen seems to an impossible task. When I have been very persistent and waited on hold for very extended times, the person finally answering has taken details and promised callbacks which never materialised. Even the sales director fails to keep his promises and largely fails to respond to callback requests. I expected better! So 10 weeks in I have a 1/2 installed system which has been 2/3ds paid for and GlowGreen are showing no interest in completing the job. They will not respond to emails and calls get routed to someone incapable of making any difference. Since writing this review two months ago a set of contractors came out and managed to screw things up worse than ever. Since then I have been let down another three times when contractors don't arrive. I've lost track of the number of times this has gone wrong. What a total shower Glow Green are. I am now looking for legal advice and see if that wakes them up, but I seriously doubt it. Small claims court, here we come! Avoid the Months of stress and wasted time and look elsewhere. I would never touch this outfit or recommend them to anyone. Using Glow Green is possibly the worst decision of my life. Never before have I been messed about like this.
2 years ago
Glow Green Ltd has a 4.1 average rating from 2,093 reviews

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