Garden studio built in 2017 - but the floor is now failing and needs major repairs and upgrading. First notified them about the problem in August 2021 and despite agreeing a compromise solution and shared costs re the guarantee/upgraded specification - (although I maintain that not enough care was taken with my requirements when originally commissioned) - I am finding it extremely difficult to get them to arrange a firm date to fix this problem. I was promised a return telephone call today - and of course it never came. It is a shame because the studio itself is good - but beware of ever having to get them to take their after care responsibilities seriously.