No Refund Policy EVER IN ANY EVENT
1. Purchased tickets for an event. (My fourth or fifth event purchase.)
2. They went to an email I don’t use (apparently associated with Facebook although my email associated with Fever is correct).
3. Thought the purchase did not occur having received no tickets or confirmation. Purchased once again and confirmed with PayPal the purchase went through.
4. Did not receive tickets or confirmation. Emailed and called Fever They confirmed tickets went to unused email.
5. Reached out and informed Fever of issue well in advance of event. Explained all. Stated I mistakenly purchased two sets. They said I would receive a reply.
6. No reply, reached out again to be told that there are no refunds or exchanges etc. but they would offer me the tickets to the same event at another time but would need to hear from before show (it’s now two hours before and I am still at work.)
7. I’m computer literate. I clearly explained the situation prior to the event, they responded that their policy was no refunds or exchanges and they would no longer communicate with me on the subject. It is their policy and the reason does not matter. I’ve never known a company to do business this way.
In short, my error cost me $84.00. And I’m “clearly a fool”, therefore will never use fever again. If you plan to use them do not make a mistake.
The majority of their 1 star reviews are around the no refund policy. Why ruin the experiences with this policy? Do they make that much money capitalizing on human misfortune?
2 months ago
fever.com has a
4.0
average rating
from
2,763
reviews
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