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Richard
My Cool Fire II packed up after just 7 months of light use. I contacted The Electric Tobacconist to try and arrange a replacement but was told the expected lifespan of these expensive MODs is just 5 months and it would not be covered by their warranty! They clearly knew about the design fault whereby eliquid can leak into the electronics, but used the opportunity to try and sell me another one! My advise is to shop elsewhere. There are many other online stores that offer better warranties and after sales care.
9 years ago
The Electric Tobacconist has a 4.9 average rating from 36,434 reviews

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