The Electric Tobacconist Reviews

Name: The Electric Tobacconist
Address: Unit 1 & 2 Mark House, Mark Road, Hemel Hempstead, Hertfordshire
Rating: 4.93

4.9 Rating 36,493 Reviews

99 %

of reviewers recommend The Electric Tobacconist

4.9

Based on 36,493 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Email:

help@electrictobacconist.co.uk

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The Electric Tobacconist 5 star review on 6th April 2025

808

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from start to finish. The website is so easy to use, the customer service is fantastic and exactly what any customer needs. In fact, I am just about to place my second order now as we speak!”

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Posted 4 years ago

Hi Simon, thanks for the video review. So pleased to hear you were very happy with our service and will be placing your second order. Have a nice day. Best Regards - Amy - ET Team

Posted 4 years ago

“First class service. Good products at good prices. Fast and efficient delivery.”

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Posted 1 hour ago

“Very good company, and a really quick delivery service”

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Posted 1 hour ago

“Absolutley BRILLIANT, fast delivery and very friendly customer service.”

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Posted 4 hours ago

“Very easy web site,great deals and extremely fast free delivery. Very impressed with E.T. I have used before and will definitely buy from them again.”

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Posted 6 hours ago

“Fantastic shop on line. Quick delivery and we'll packaged. And good prices and I have recommended to many vape users.”

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Posted 9 hours ago

“Excellent service as always of good value products and speedy delivery.”

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Posted 11 hours ago

“They have my favourite flavour, the price can't be beaten, and the delivey is very quick”

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Posted 12 hours ago

“Excellent company. Dispatch and delivery time is the best I've ever come across. They always have good savings if buy multiple packs. There are a good range of products and if you purchase a product regularly you don't even have to search for it. Sign in and you can re-order the product again. Brilliant. Thank you ET keep up the good work.”

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Posted 14 hours ago

“Honestly 1 of the best companies I’ve ever dealt with. Postage is always so fast. Have absolutely nothing bad to say about this company…!”

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Posted 23 hours ago

“Brilliant website, fantastic choice of products, great deals, great prices and super fast delivery, I never shop anywhere else now.”

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Posted 1 day ago

“Reasonable prices excellent service super fast delivery”

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Posted 1 day ago

“Great service, quick delivery”

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Posted 1 day ago

“Just a company who specialise aand do their job very well. Great website,prduct range and customer service.”

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Posted 1 day ago

“Great service and always delivered on time”

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Posted 1 day ago

“Great service and quick delivery. Recommend highly. No”

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Posted 1 day ago

“Excellent service ,speedy delivery with every order I have placed ,cannot fault this company at all”

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Posted 1 day ago

“Excellent service”

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Posted 2 days ago

“Love this company, fast delivery & variety of products is perfect. Always reply to queries or if you have any problems, always resolved. Definitely 10/10 from me.”

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Posted 2 days ago

“Fantastic service, can't fault the product range, the prices or the speedy delivery. Web site is so easy to use and goods are generally sent next day. Wonderful company to deal with.”

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Posted 2 days ago

“Great service at a fantastic price......got my vapes within a couple of days. 👍”

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Posted 2 days ago

The Electric Tobacconist is rated 4.9 based on 36,493 reviews