The Electric Tobacconist Reviews

Name: The Electric Tobacconist
Address: Unit 1 & 2 Mark House, Mark Road, Hemel Hempstead, Hertfordshire
Rating: 4.93

4.9 Rating 36,379 Reviews

99 %

of reviewers recommend The Electric Tobacconist

4.9

Based on 36,379 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Email:

help@electrictobacconist.co.uk

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The Electric Tobacconist 5 star review on 22nd March 2025

913

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from start to finish. The website is so easy to use, the customer service is fantastic and exactly what any customer needs. In fact, I am just about to place my second order now as we speak!”

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Posted 4 years ago

Hi Simon, thanks for the video review. So pleased to hear you were very happy with our service and will be placing your second order. Have a nice day. Best Regards - Amy - ET Team

Posted 4 years ago

“Great prices on all leading brands of vaping devices and e- liquids and fast delivery”

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Posted 1 hour ago

“Excellent service. Good selection. Fast delivery. What more could you want?”

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Posted 3 hours ago

“This is a very good company that put the customer first and provide an excellent next day delivery every time”

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Posted 3 hours ago

“Very good 👍”

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Posted 5 hours ago

“Website has such a variety,easy to use. Once placed order delivery was quick. Placed 2 orders and very pleased will be ordering again.”

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Posted 17 hours ago

“Quick delivery and great value for money”

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Posted 1 day ago

“Excellent company, orders always arrive the next day. The website is excellent too, and a fab range of products. Originally I bought vape pods but am now on TEREA heated tobacco. Without ET I wouldn’t have tried it. Thanks ET :)”

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Posted 1 day ago

“Can't beat them for price and speedy delivery service.”

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Posted 1 day ago

“Great service, excellent delivery. Cheap products on VEEV PODS. I have 3 delivery now and all sent on sane day or next day, postal service delivered within 1 or 2 days. Perfect, I will keep using E.T.”

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Posted 2 days ago

“Great price . Fast next day delivery .”

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Posted 2 days ago

“Excellent service with quick delivery”

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Posted 2 days ago

“Excellent delivery very good product and prices and a great choice to choose from”

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Posted 2 days ago

“Good range of products quick efficient service and delivery.”

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Posted 2 days ago

“Excellent service, easy to use site and products as advertised. Also well priced.”

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Posted 2 days ago

“Excellent service .”

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Posted 2 days ago

“A great selection of products at extremely competitive prices and insanely quick delivery. I'm able to find exactly what I'm after within a couple of minutes of browsing. Often just utilising the re-order feature. The 4 for £10, or 5 for £10 offers on 10ml juices are great value. I don't think I've ever paid over £3 for a juice bottle yet. I'm genuinely surprised at the speed that ET gets my order packed and in the post. They must be working 24 hours a day! Couldn't fault the company and happy to refer them to friends with confidence.”

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Posted 2 days ago

“Sup*reme*asset*7*@*gm*ail.*com Help me get my Investment back after my withdrawals were Blocked because of fraud.”

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Posted 2 days ago

“Always super fast delivery! I’ve emailed a couple of times as had queries and always got a speedy response and staff are polite and really helpful. This is why I love been ordering from these for so long plus the prices are extremely reasonable compared to other companies. Would def recommend anyone who wants to use Electronic Tobacconist A***”

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Posted 3 days ago

“Very nice flavour , next day delivery amazing”

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Posted 3 days ago

“I have been using ET for a few years now and I rate them 10/10. The web site handles everything without a hitch. Easy to find what ever one is after. The range of products is vast. Keeps a record of your orders, which is handy if you just want to re-order. Pay with card or PayPal securely. The best thing I like is speed of delivery. Next day delivery is the norm. Without fail.”

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Posted 3 days ago

The Electric Tobacconist is rated 4.9 based on 36,379 reviews