AVOID!!! AVOID!!! AVOID!!!
APC REVIEW WHERE DO I START????
TOTALLY INCOMPETENT WITH ZERO CUSTOMER SERVICE AND ZERO INTEGRITY. I WOULDN'T TRUST THIS COMPANY WITH AN EMPTY BOX!!!!!!!!!!!!!!!!!!
I'm in Aberdeen Scotland which is a very small city and I live in the city centre. However, I been waiting for a delivery for 4 days which still hasn't turned up.
I received a txt fro APC on 7th December 2021 advising me that they would be between 14:00hrs and 16:00 then received a second txt later that day to say that a delivery attempt was made which DID NOT HAPPEN!!! Because I was at home all day. In fact I'm at home every day because I'm a disabled senior citizen. So I down load the APC app onto my mobile phone an rescheduled a delivery for the next the 8th December and surprise surprise NO DELIVERY!!!
So I went into the app on the 9th December enter my delivery number to track it and the app showed it was out for delivery but I received no txt this time. On going into the app later in the it claimed another delivery attempt, again absolute rubbish. I abide in a multi-story so to gain entry into the building a person has to enter the resident's fllat number and ring the buzzer anounced who they are then the resident presses an entry button on their intercom to release the security door to allow access into the building for a visitor use one of the internal lifts to the required floor. I did have deliveries from Amazon and Royal Mail that day but not APC.
That evening I popped an email to APC to enquire about my delivery.
The following day the 10th December I get a reply advising me that is is logged out to a driver for delivery. Now as I write this review it is 00:25hrs on the 11th December and APC have never delivered my package!!!
I've popped APC another email and left a telephone message be interesting to see if I get any response.
In all my days I have never experienced such gross incompetence with any other delivery company as I have with APC. I really hope NAFF!!! APC company goes down the tubes rapidly and very very soon so that all our packages will be can be delivered by real professional drivers with integrity.
I like to tip my delivery drivers, quite simply because I like to look after those who look me. But the only tip APC deserve is just our UTTER CONTEMPT!!!!!!!
3 years ago
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