And I thought Hermes and Yodel were bad but this shower beat them at being useless hands down. Purchased goods on eBay on 4th August and was dispatched the same day. APC said it was delivered on the 5th which it was not and then when I emailed them they said "Oh, that was a mistake" and it would be delivered on 9th Aug 21 which of course it wasn't. We went out today (10th Aug) and returned home around 3.20pm to find £58 worth of parcel just sitting on the doorstep. We live on a main road and anybody could have taken it but as it was 15kg I suspect that was the only reason it was still there. Useless is not a strong enough word for this shower of a company and one wonders how on earth they get away with it day in day out. I would leave 0 or even minus if I could but alas, I cant. Use this company at your peril.