Incredibly poor. Wed - marked as having been delivered. It was not Thurs - called at 8.30am and APC agreed it had not been delivered and said it would be delivered between 12 and 3pm. It was not. Called at 4pm, told it would be delivered by 6pm. It was not. Friday- called at 8am, told it would be given to a different driver to deliver. First told it would be delivered before 12pm, then between 12pm and 2pm. It was not. Called at 2pm, was told the driver had just knocked on my door and there was no answer. He hadn't. Also told it was the same driver as previously, so it hadn't been given to another driver as promised. Was told that the driver would deliver it later but couldn't tell me when. Had absolutely no faith by this point and the package was time sensitive and it was too late to use so cancelled the delivery. Really very very bad.