I had ordered two cases of beer from a UK supplier. One arrived intact, parcel clearly marked “2 of 2”. The driver stated to my wife that the other parcel, the “1 of 2” would be inside this which did not make sense and wasn’t in there of course when I opened it later in the day when I’d finished work. Checking on their tracking page it stated both parcels had been delivered which of course they hadn’t. I contacted the supplier who chased up the courier and got the response that the first parcel had been “damaged in transit” and had been incorrectly reported as delivered. To add insult to injury this was the last case of that brand the supplier had and they can’t get another. Well done guys. I would appreciate at least some explanation as to how this happened?