Horrible experience! I suppose to resieve my order today, I was at home and sat by my livingroom window( my sofa is next to it)doing nothing, I saw a man in high wiz taking picture of my house and quickly walked off, I was suspicious and wanted to ask what is he doing but he was gone too far. 15 mins later I resieved an email saying that they have attempted to deliver my parcel and noone was in. I immediately called office and explained everything and they said that that is impossible as their drivers get paid for delivered deliveries only, women was polite but made me feel like I was lying. No leaflet was left or anything. My parcel was big 9kg bag of hay and I live off the road so driver would have to walk a little bit with it as you cant stop next to house. I guess he just couldn't be bothered to carry. No I had to wait 2 days for my parcel. Its horrible that their couriers dont ever attempt to deliver.