Delivery tracking claimed item delivered, telephone conversation with depot where adamant item delivered and furthermore driver had photographic proof of item left on doorstep (wrong house btw). Only on hearing me say I’ll check our cctv system did they then say sorry driver would be back within 10minutes. Despite twice initially saying delivered and have proof of delivery etc. Fed another lot bs on phone after lodging online complaint, they had said was attempted delivery etc. Seriously something amiss with this company and still firmly in our opinion had we not have told them we had cctv we would not have received jewellery item. Dishonest