DRIAN FLUX...here we go again.... ADRIAN FLUX...here we go again.... funny enough last year had a accident, someone drove into me, took 15 months, and man many chasing, sometimes twice a week , stress stress , thought id give them 1 more chance, no way now.. someone again drove into my car, called them friday, ok, someone will call you back at 8, they never did, so i called them at 9, sorry, your car hasnt been insured since 2015, thats funny, i have just renewed and you have just finished my last accident after fighting with them for 15 months, so i get told, ill get a call back in the morning, so at 1 i call them, then get told accident is being logged, a hire car company will call you in 1 hr and deliver a car before 4 hrs, funny, its sunday and i still havent heard from them,. nearly 24 hrs later, so i call them again, sorry, the company is closed now, ok, i drive now 2 days illegal, and to work tomorrow illegal, so if you think your quote is cheap, THIS IS WHY...they are the worse car insurance company i ahve ever used in the 25 yrs... UPDATE, i will do Simon when i get home, but drove the car illegally again today and still not heard from anyone, so maybe i keep driving until i get pulled over by the police.. Adrian Flux Reply from Adrian Flux Published 15 May 2017 Hi Rob, Thanks for your feedback. I am sorry to hear about the issues that you have experienced following your recent accident. Unfortunately I am unable to trace your policy from the information supplied so ask that you email me at t and provide your details. I will then ensure that your file is reviewed and you are contacted as soon as possible to discuss the matter. Kind regards Simon Adrian Flux i have pasted all of the above as they have my review removed as they say im not a customer, well, ill put my adrian flux reference in the next sentence to prove it, and will also contact trustpilot as they have done this 3 times before.. now a update, i have been getting text messages that people have been trying to call me, well, maybe while i was sunbathing on the moon my phone didn't work, i havent received any missed calls, so i call back, the third time in the last 3 days., yes, we will get someone to call you, ok, no return calls, so i call again this morning, sorry, your case is closed, closed, the car is still damaged and its rusting outside, the guy admitted the crash, i have 2 witnesses and the insurance underwriter he is with, is the same as mine..how can that be hard to deal with.. i am now awaiting a manger from adrian flux to call me back, as i will now report all of this and the previous ones to the ombudsman, for everyone out there, they offer cheap insurance, but when you need to make a claim, even though its a easy one, good luck.. i had spoken to someone for 30 minutes 2 weeks ago to arrange a car while it was being repaired, all this was arranged and confirmed, and now nothing.. ins ref: mc-35688429 trustpilot, please can you post my reviews before and ill send you prove of my cover with adrian flux.. another update,,,24/08/2017 its not adrian flux, its all the other people behind them.. they dont do anything, i have just been told that there is nothing they can do regarding my accident, i dont know what to do, no one seems to want to help regarding a accident that wasnt my fault, just spoke to ombudsman who now have said i raise a formal complaint , and it has to be against the broke adrian flux as they should have been dealing with this and the right people.. so please beware, if you have a crash, adrian flux is just the broker, the people behind them havent a scooby doo what to do. even now raising a formal complaint against them is becoming a nightmare, please please beware of getting insured through adrian flux, if so, please dont have ERS as underwriters, even if there third party is insured with them, they will do whatever they can to ignore it.