North London Appliance Repairs Reviews

Name: North London Appliance Repairs
Address: 219 Regents Park Road, London, London Borough of Barnet
Rating: 4.08

4.1 Rating 878 Reviews

77 %

of reviewers recommend North London Appliance Repairs

4.1

Based on 878 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5

About North London Appliance Repairs:

Appliancentre / North London Appliance Repairs is professional domestic appliance repair company situated in London. We specialise in sales, installations and repairs on most makes and models of kitchen appliances, including washing machines, tumble dryers, dishwashers, gas and electric cookers, fridge freezers and freezers, ovens, extractor hoods and more. For your peace of mind all our repairs come as standard with our 12 months parts and labour guarantee.

Visit Website

Phone:

02082263633

Email:

info@northlondonappliances.com

Location:

219 Regents Park Road,
London
London Borough of Barnet
N3 3LD

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North London Appliance Repairs 5 star review on 24th May 2024

"Dan S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sent an engineer for a totally unnecessary consultation and charged me £102 for the privilege. I will not be using them again. I would leave 0 stars if I could”

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“The engineer was efficient and friendly. He did the work very well and we were very happy. We can’t thank him enough.”

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“I’ve just read through a few reviews which obviously I should have done before. The tone of the replies from customer service says it all. Please do avoid”

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“Neff oven element prise from Neff supplier £49.50 Repair man charged me £120 for same element. Complete ripoff.”

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“I called to book a repair after getting a confirmation on their website that my area is covered for repairs. The person on the phone dismissed my request saying that they only do deliveries in that area and immediately hang up on me as I was trying to ask for more advice. Disappointing and unprofessional customer service.”

Helpful Report

Hi Laura? Coverage area for repairs and deliveries are listed on our website and we even have a tools that you can enter your postcode to check if we cover the area! This number is for book a repair and not advice line.

“By offering a complete service from installation of new and removal of old machines they take all the hassle out of the process and also provide excellent after sales advice and help.”

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“Didn’t even try to solve the issue even though it was clear what it was. Then tried to sell me a heat pump (for cash) that wasn’t needed. Charged £90 for nothing. I got someone recommended in the next day who solved the issue immediately Total scam”

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“Excellent. Good advice 👍”

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Hi Karen, Thank you so much for your fantastic 5-star review of North London Appliance Repairs! We're thrilled to hear that you found our advice helpful. Providing our customers with the right guidance is incredibly important to us, and it’s wonderful to know that you felt supported. Your feedback truly motivates our team to continue delivering the best service possible. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're always here for you! Wishing you a great day ahead! Best regards, North London Appliance Repairs

“The guy rang 3 hours early and then never showed up or notified us he wouldn’t. English comprehension appeared to be a possible problem”

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“Poor service. I booked an appointment online for a repair. I received an email confirming the appointment. Then received a cancellation email on the day with no explanation given. When I replied to ask why the appointment was cancelled, no one returned my email, even after two attempts. This didn't fill me with confidence that no one seemed to be monitoring emails or 'cared' and so I went elsewhere. The irony is that 'this complaint' will probably result in them finally getting in touch. Well please don't bother.”

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“Bob immediately found the problem and got our oven to work again.”

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Hi, Thank you so much for your wonderful 5-star review of North London Appliance Repairs! We genuinely appreciate your kind feedback and are delighted to hear that Bob was able to swiftly diagnose and fix the issue with your oven. It’s always our goal to ensure our customers have a seamless experience, and knowing that we could get your oven back in working order brings us great joy. We take pride in our team's ability to act quickly and efficiently, and it's lovely to see that reflected in your review. Should you need assistance in the future, please don't hesitate to reach out. We’re always here to help! Wishing you a fantastic day ahead! Best regards, North London Appliance Repairs

“I am still waiting for my cooker to be fixed. I had a service engineer arrive on the 7th of October. I've called twice for an update when the hinges for the oven will be fixed, and they kept saying 3-5 business days. It's now the 22nd of October and no updates. I called today again for an update, and when I said I wanted my money back they hung up on me. Will be reporting them for fraud. Beware!!!”

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“Called about a repair. Was basically told to email in the details and then the bloke hung up on me before I’d finished talking. If that’s a taster for the service I won’t be using them.”

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James Hepburn, You just called us asking for a hinge repair on a cooker. you didn't know the make or model of the appliance and we asked you to find out the details and get back to us. Are you happy for us to share the phone records?!

“Ali was very friendly and helpful. Wonderful guy”

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“I did not book you, I only sent an enquiry. The person arrived and I mentioned it was supposed to be on monday, as I had booked someone else. He said nothing. I thougth he was the insurance person. Unbelievable.”

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Are you sure?! You booked repair online for today between 2-4pm. We confirmed the booking by email and text and today morning we sent you the tracking and engineer details! The engineer arrived on time and fixed your Hoover Washer Dryer and when he asked for payment you refused to pay and were saying its insurance work! you missed our emails confirming the job and also ignored the email and text we sent today morning providing you with the engineer details and tracking!

“Really happy with the service provided. I booked online yesterday evening and Bab arrived 10am this morning. Great service - very reasonable price. Highly recommended.”

Helpful Report

Hi there, Thank you so much for the amazing 5-star review of North London Appliance Repairs! We're delighted to hear that you were happy with the service and that our team could arrive promptly for you. It's great to know that you found our pricing reasonable and that you'd highly recommend us. We strive to provide efficient and dependable service to all our customers, and your feedback is truly rewarding for our team. If you ever need assistance in the future, please feel free to reach out. We're always here to help! Wishing you a fantastic day ahead! Best regards, North London Appliance Repairs

“Good service. Next day availability. Reasonable price. Recommended!”

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“Very efficient and pleasant engineer.”

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“Polite, prompt, diagnosed the problem and will return with the correct part to fix it. No hyperbole, just confidence and knowledge.”

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“Job done very efficiently”

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Hi, Thank you so much for your kind words and for sharing your 5-star rating of North London Appliance Repairs! We truly appreciate your feedback and are thrilled to hear that you had such a positive experience with our services. "Job done very efficiently" is high praise and it warms our hearts to know that we were able to provide you with a prompt and efficient repair service. Our team is dedicated to delivering top-notch solutions to our customers, and your satisfaction is our ultimate goal. Once again, thank you for taking the time to share your experience. It means the world to us! If you ever require our assistance in the future, please don't hesitate to reach out. Wishing you a fantastic day ahead! Best regards, North London Appliance Repairs

North London Appliance Repairs is rated 4.1 based on 878 reviews