Milk & Blush Reviews

Name: Milk & Blush
Address: Collingwood Buildings, 38 Collingwood Street, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.17

4.2 Rating 1,013 Reviews

78 %

of reviewers recommend Milk & Blush

Company Reviews

Metrics

Info

4.2

Based on 1,013 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Milk & Blush 5 star review on 13th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What can I say! Milk + Blush human hair extensions were the best thing I got for my wedding reception hair-do! I ordered two shades Good Vibes (warmer toned natural black) and Fame or Shame which was a jet black; as this was my first time ever ordering hair extensions. The boxes arrived so beautifully presented, pink with a ribbon tie 🎀 which can be kept for storage afterwards too 😍. I opened one box without opening the inside sealed part and checked the hair colour from the small extension that was visible. I realised I’d ordered the wrong length although I now knew which colour I’d need. I processed my return right away and the team were so responsive to emails and helped process everything right away (it helped to send a picture of the box to show that the seal wasn’t broken inside). I re-ordered a longer supreme classic set in 24” shade Good Vibes which arrived the following day and my refund for the first purchase was also processed fairly quickly! About the quality of the extensions and how they held up, I cannot fault anything. They are super soft and shiny, I had Hollywood waves put in for my event and they lasted from 12 midday and still held the same shape at 2am! Definitely recommend Milk + Blush to anyone buying extensions for the first time.”

Milk & Blush 5 star review on 10th November 2021

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Posted 3 years ago

Thank you for taking the time to leave us such a wonderful review, Taj! 💞Thank you also for sharing photos of your beautiful bridal hair, you look amazing 🤩. We're so pleased that our extensions were able to help create the most dreamy hair for your special day, and it's great to hear how happy you are with your whole Milk+Blush experience ❤️

Posted 3 years ago

“Fantastic service and beautiful hair extensions as always”

Helpful Report

Posted 1 day ago

Hey Tracy, Thank you for your lovely feedback and photo! We're so pleased to hear about your positive M&B experience! ✨ At Milk & Blush, we’re all about making your experience perfect, so if you ever need anything, we’re here for you! Wishing you endless good hair days. 🤍 Love, The Milk & Blush Team xx

Posted 16 hours ago

“Disappointing Quality - Not Worth the Money Anymore - DO NOY BUY! I’ve been using Milk and Blush extensions for years, and for the most part, I was really happy with them. However, the last two sets I purchased have been absolutely terrible! The quality has significantly declined. I take really good care of my extensions—I limit washing and follow all the recommended maintenance tips—but despite this, they’ve become extremely dry, prone to matting, and the breakage is unbearable. It’s frustrating because I’ve used these extensions for so long and never had issues like this before. I know how to properly care for them, so it’s clear that the product quality has just gone downhill. I feel like they changed their provider and raised their prices. If you see positive reviews, check the date because they aren’t the same as they used to be. Honestly, don’t waste your money—there are better alternatives out there. These are TERRIBLE!!”

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Posted 2 days ago

“These are the BEST extensions I have ever owned. My current set is still in really good condition, I'm only buying a new set because the clips have given out. I wear mine daily. I have swam in lakes and pools with them and the hair is still in great condition.”

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Posted 3 days ago

Hey Kelley, Thank you for your lovely feedback! It's amazing to hear that your extensions are the best that you've ever had! ✨ At Milk & Blush, we’re all about making your experience perfect, so if you ever need anything, we’re here for you! Wishing you endless good hair days. 🤍 Love, The Milk & Blush Team xx

Posted 16 hours ago

“Hair is really good ordered 3 times now. I’m not very happy as I paid £7ish for next business day delivery and I waited 1 week for my extensions to arrive. When I followed up they said with it been Christmas Royal Mail is late but there was 4 business days these could have been delivered on. I didn’t get offered a refund on my delivery so I’m not very happy about that”

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Posted 3 days ago

“Horrible!!! I normally order Bellami but decided to give a different company a try. I never received my extensions. I provided confirmation to Milk & Blush from UPS that the package was never delivered and that their company did not insure the package. I have yet to receive a refund and nothing was done to accommodate my situation.”

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Posted 5 days ago

“Worst extensions… not even close to what you see on the website. I ordered the micro fill ins in bleached blonde. They’re plastic and very sparse and not what you see in the photos. They don’t fill in anything. You’re better off buying a full set from another company. Very disappointing I can’t even return them because they’re open”

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Posted 6 days ago

“Just received my order after sending back the wrong shade (my fault) my champagne blonde classic set is absolutely INSANE! The best hair I’ve ever felt and I’ve had extensions (a weave) for YEARS! These are going to help my natural hair grow so much without having to commit to a full time weave. The customer service was second to none!!! Absolutely incredible as I must of been back and forth so many times with questions. Every time they answered amazingly. Really really happy ! The classic set 220g is so thick and luxurious!! I’m so so happy !!!”

Helpful Report

Posted 6 days ago

Hey there, Thank you for your lovely feedback! It's wonderful to hear that you're really happy with your new extensions, and that you received efficient customer service! ✨ At Milk & Blush, we’re all about making your experience perfect, so if you ever need anything, we’re here for you! Wishing you endless good hair days. 🤍 Love, The Milk & Blush Team xx

Posted 16 hours ago

“First time using m+b clip in extensions. Started off well but with more wear and after washing and using heat once / twice a month they have now become unmanageable. I have used m+b shampoo & conditioner and extension specific heat protector. The hair feels soft after being washed but after being dried it bunches up and becomes tangled continuously not to mention the ridiculous amount of shedding whilst trying to untangle every 5 minutes. So disappointed as this hair wasn’t cheap but I should have known when they arrived with long black synthetic feeling strands running through. I did email about this but was assured the hair was 100% human, however, after wearing human extensions for 14 years, I’m not convinced. Won’t be purchasing from m+b again and wouldn’t recommend to anyone either.”

Helpful Report

Posted 2 weeks ago

“Unbeatable quality hair, beautiful condition, beautifully made and super easy to colour and style! 10/10 will definitely be buying from here again!”

Helpful Report

Posted 3 weeks ago

Hey Kiki, Thank you for your lovely feedback and photo! It's wonderful to hear that you loved your M&B order! ✨ At Milk & Blush, we’re all about making your experience perfect, so if you ever need anything, we’re here for you! Wishing you endless good hair days. 🤍 Love, The Milk & Blush Team xx

Posted 16 hours ago

“Super fast service and a quality product. I will be coming back for more”

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Posted 4 weeks ago

Hey Suzanne, Thank you for your lovely feedback! It's great to hear that you'll be ordering from us again, we're so pleased to hear about your positive M&B experience! ✨ At Milk & Blush, we’re all about making your experience perfect, so if you ever need anything, we’re here for you! Wishing you endless good hair days. 🤍 Love, The Milk & Blush Team xx

Posted 16 hours ago

“Amazing quality hair!”

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Posted 4 weeks ago

Hey Eloise, Thank you for your lovely feedback and selfie! We're so pleased that you're happy with your purchase! ✨ At Milk & Blush, we’re all about making your experience perfect, so if you ever need anything, we’re here for you! Wishing you endless good hair days. 🤍 Love, The Milk & Blush Team xx

Posted 16 hours ago

“Milk & Blush has very beautiful and quality extensions. I did feel that they are luxurious. However, in my opinion, with a limited color selection for their multi dimensional blondes, I was advised on two different colors from their team that did not blend at all. One was too yellow and the other way too brown. I feel that their current color selection does not account well for multidimensional ashy blondes. They also fail to mention that they do not pay for returns even if the reason for the return is a failed color match from their team. The cost to ship back to the United Kingdom is $75.00 for the cheapest shipping option according to USPS (in the United States, AZ) I do wish that there was more transparency if they didn’t feel that a color would match you instead of telling you that you have a match. This is why I give three stars.”

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Posted 1 month ago

“Hi, I am extremely happy with my micro wefts. I have extremely thin hair and the clips are extremely small which is perfect. I'm now only using the Microweft and the volume hair weft. Have been using milk and blush for many years now and totally recommend everytime”

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Posted 1 month ago

Hey Nicole, Thank you for your lovely feedback! It's great to hear that our Micro Fill-ins have helped add some volume to your natural hair! ✨ At Milk & Blush, we’re all about making your experience perfect, so if you ever need anything, we’re here for you! Wishing you endless good hair days 🤍 Love, The Milk & Blush Team xx

Posted 16 hours ago

“I ordered the seamless set in platinum blonde I haven't worn them yet but omg they are amazing I've worn clip ins for years on and off from different companies and these are by far the best quality I've ever had. I'm hoping they last with care because they are beautiful and worth every penny.”

Helpful Report

Posted 1 month ago

Hey Katie, Thank you for your lovely feedback! At Milk & Blush, we’re all about making your experience perfect, so if you ever need anything, we’re here for you! Wishing you endless good hair days 🤍 Love, The Milk & Blush Team xx

Posted 16 hours ago

“Amazing customer service. Helped me with choosing the perfect colour. Hair came in 2 days by DPD. They feel and look amazing. Thank you so much will be purchasing again in the new year”

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Posted 1 month ago

Hey Siobhan, Thank you for your lovely feedback! It's wonderful to hear that you're happy with your purchase! At Milk & Blush, we’re all about making your experience perfect, so if you ever need anything, we’re here for you! Wishing you endless good hair days 🤍 Love, The Milk & Blush Team xx

Posted 16 hours ago

“Amazing customer service! I guessed my shade and got it wrong! I was refunded without issue and advised what shade would suit best. I sent a few images of my hair and Jess got back to me almost immediately with an accurate shade match. I haven’t used my extensions yet but they feel extremely good quality. Very happy with my purchase.”

Helpful Report

Posted 1 month ago

Hey Alison, Thank you for your lovely feedback! It's great to hear you're impressed with our customer service and the quality of our hair extensions! At Milk & Blush, we’re all about making your experience perfect, so if you ever need anything, we’re here for you! Wishing you endless good hair days 🤍 Love, The Milk & Blush Team xx

Posted 16 hours ago

“I have reviewed Milk & Blush before and left 5 stars. Although M&B never cease to amaze me and again they have been incredibly helpful when I contacted their customer services for a colour match and advice on their extensions. Ellen was really attentive and provided great advice which means I am now more confident in ordering again but in a different shade this time- my hair grown into my natural colour since using the clip ins! The quality of the hair is outstanding. These hair extensions lasts a long time and looks lovely and natural. Delivery is always fast and efficient. And as I just found out their customer service is als9 outstanding. Highly recommend this company for hair extensions. I have used others but I always reorder with M&B...”

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Posted 1 month ago

Hey Ema, Thank you for your lovely feedback! It's so great to hear that you love the quality of your extensions, and that our advisor Ellen was able to assist you throughout! ✨ At Milk & Blush, we’re all about making your experience perfect, so if you ever need anything, we’re here for you! Wishing you endless good hair days. 🤍 Love, The Milk & Blush Team xx

Posted 16 hours ago

“Insane quality extensions, had mine over a year now and still don’t feel the need to replace!! Does not thin out towards to ends like most extensions do. 100% recommend. Hair arrived next day 💖✨”

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Posted 1 month ago

Hey Frankie, Thank you for your lovely feedback! It's great to hear that your extensions are still in great condition after a year! At Milk & Blush, we’re all about making your experience perfect, so if you ever need anything, we’re here for you! Wishing you endless good hair days 🤍 Love, The Milk & Blush Team xx

Posted 16 hours ago

“Milk + Blush Hair Extensions Review I cannot express enough how disappointing my experience was with Milk + Blush hair extensions. The air quality of the product (if you can even call it that) was absolutely terrible—it feels like it’s full of whimsy and thinness, making the hair practically useless. The extensions are so light and flimsy that they barely hold up to styling or everyday wear. Even at first touch, you can tell the quality just isn’t there. It’s not even close to what you’d expect, even at this price point. Do yourself a favor and skip Milk + Blush entirely. If you’re looking for good extensions, either head to a more reliable brand like Sway or just spend the extra money on premium-quality hair. This hair is utter garbage and an utter waste of time and money. Save yourself the headache and look elsewhere. Milk + Blush might seem tempting, but you’ll regret it!”

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Posted 1 month ago

“This is lovely hair however I ordered 2 shades as couldn’t decide. They can without a ‘look at me’ sample so I had to guess through the packaging which would be best. Thankfully I didn’t open the one I need to return or it wouldn’t have been accepted. Also need to pay for returns and use your local post office which is a challenge for some. Overall great quality hair but return process needs amending to be more user friendly.”

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Posted 1 month ago

Milk & Blush is rated 4.2 based on 1,013 reviews