“This travel mug is a nice size for any drink of my choice (aside from its excellent insulation ability) without spillage that also fits perfectly in my car cup holder. Easy to hold in my small hands (thanks to its curvy design) as well. Highly recommend to those looking for functionality and quality in travel mugs.”
“This is my 2nd one. The 1st one I’ve had for a few years. I’ve dropped it many times and it’s pretty beat up however it still works great. I just wanted another one for a back up. This company is GREAT like I said I’ve dropped it a few times and had to order a new lid. They were very fast with getting the lid to me.”
“Even after 3 emails notifying the company that I could not track my order with the information they provided me, and one response back reassuring me the merchandise I have paid for would arrive by the “end of the week” I still have not received my order. However, I get this request asking for a review of their product. What else can I say?”
Hi Diane,
Thank you for your feedback and we apologize about your experience with the order process. Our customer support team has advised that a refund has been issued on the order and a claim has been filed with the carrier. We also want to apologize for the review request. They are automatically sent after an order is placed. Again please accept our apology for the experience and if there is anything else we can do for you, please let us know.
All the best,
Team ZOKU
“Solid large tumbler. Works well. Rubber gasket can get off center at times. Need to replace top paper turn arrow with permanent arrow. It dissolves after a few washings.”
“I drink my coffee slowly while catching up with the news and my e-mail. My Zoku mug keeps my drink warm from start to finish. Great product.
Keep up the good work!”
