“Probably five years ago I purchased a Zoku 18 oz stainless steel water bottle which I have loved! Unfortunately it took a few falls, despite the handy corded handle, and the cap broke-I was so upset. Last week I sent an email to Zoku to inquire about purchasing a replacement and today I received not one, but two replacements free of charge-so impressive! Thank you, Zoku for being such a great company!”