“I bought it from a shop in my country , but it really didn't work ,I even put it in the freezer for eighteen hours but it couldn't even freeze the water. I was so exicited for use it but it made me dissapointed.”
Dear Armita,
We apologize for the experience with the Slush & Shake Maker.
Due to the increase of counterfeit products in the market, it is very import that ZOKU products are purchased from authorized retailers only. A customer support specialist will be emailing you directly to provide further information and support.
All the best,