Lucky Dip Box Reviews

3.8 Rating 5 Reviews

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

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Phone:

07866736331

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,
St Leonards on Sea,
TN38 9NL

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Natalie Gledhill

Verified Reviewer

“Rubbish. £15 for nothing. Rip off. I got a hair clip, popcorn, tea bags, face mask & coaster. Worth under a fiver. Not worth it at all. Don't bother.”

2 Helpful Report

Posted 4 months ago

“I bought this as a gift for myself for finishing my a levels. I have had many boxes before as presents from family members so I like to support the small business. The box arrived and there was 4 paper clips, a hanging sign, a pin, a drawstring bag and an out of date hand sanitizer, that went out of day over a year before I received it. I contacted customer service and it took a couple of days but they organised a replacement item but when it arrived it was a hand cream and the packaging was dirty. I don’t think I got value for money at all and this experience has put me off from purchasing again. I really do like this business and have supported since around 2017 but I think to be safe if you are ordering do a build your own box because then you know you will be happy with the products, and hopefully they aren’t out of date.”

1 Helpful Report

Posted 5 months ago

Hello Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We are so sorry that you felt this was not met on this occasion I noticed that our customer service team promptly provided a replacement, and I sincerely apologise for any inconvenience caused by the delay in its arrival. We are deeply disappointed to learn that the item arrived dirty. If you have any images you can share with our customer service team, they would be greatly appreciated, as this will help us investigate the issue further. All our cosmetics are kept in sealed packaging, and we hope you were still able to enjoy the replacement product. We sincerely hope you will consider shopping with us again in the future and give us another opportunity to impress you with our TreatBoxes. Your satisfaction means a lot to us, and we're committed to making your experience a positive one. Thank you for your understanding. Thank you so much - Treatbox 💗

Posted 5 months ago

“This was a surprise lucky dip birthday gift replacement as their other present got soaked and ruined. They were delighted and they even got the rainbow socks”

Helpful Report

Posted 9 months ago

Kathleen Milner

Verified Reviewer

“I was very pleased with my lucky dip box. I would definitely try it again.”

1 Helpful Report

Posted 1 year ago

Siobhan Rickard

Verified Reviewer

“Treated myself to a lucky dip box and it didn't disappoint. There is so much love and thought that goes into these boxes. I loved it ♥️”

1 Helpful Report

Posted 1 year ago

Hey 👋 Thank you so much for taking the time to leave us your lovely review! We always love hearing that our customers are happy and we are so pleased that you are treating YOU! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day and for being a loyal customer of ours. Thank you for making our day! - TreatBox 💗

Posted 1 year ago