*7 Products - Build Your Own TreatBox Reviews

4.9 Rating 51 Reviews

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

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Phone:

07866736331

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,
St Leonards on Sea,
TN38 9NL

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“Bad Packaging: Not as pictured on the site. I was happy with the selection of gifts however I feel the images are misleading in regards to the presentation of the box. It was a gift for my sister and the gifts arrived stuffed into a brown box with non of the colourful quirky presentation that I had expected. When I addressed this with customer service they were empathic and just referred me to some text within their t&cs which said it may arrive in different box to the images shown. I think it took away from the gift massively as the presentation was one of the reasons I used this company.”

Helpful Report

Posted 1 year ago

Hi Raj, Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We are so sorry that you felt this was not met and we are more than happy to rectify any issues you received. We are constantly designing new things here at TreatBox! Which means things like our boxes may change a lot! Whilst our images will always show our up-to-date boxes, some boxes may differ as to accommodate what is in stock. The Box will also depend on the products picked, larger items will come in our larger flappy boxes, and smaller items will come in our letterbox boxes. All boxes will be designed by TreatBox and come branded. Colours may vary. I have see your order images and can see that your order did come in one of our newer printed TreatBoxes, was the issue because it wasn't pink? If we can help further with this please do email us at hello@treatboxuk.com. Thank you so much - TreatBox 💗

Posted 1 year ago

Liliana Burn

Verified Reviewer

“fantastic quality! carefully packed! magical to open! very very happy overall :)”

Helpful Report

Posted 1 year ago

Ghislaine Brace-Clemens

Verified Reviewer

“This is the second Treatbox I have brought and I will definitely be back for more! I love the fact that you can add items for a birthday, but also items that will give that feel-good feeling to whoever is going to receive it. My latest purchase is for a friend's birthday who is having a rough time at the moment, I know that she will love everything in the box, and it will make her smile, which is the main thing. every item that has come in the boxes is such great quality, its just the best gift all wrapped up in a lovely box! I love them!!!”

Helpful Report

Posted 1 year ago

Hi Ghislaine 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

Katrina Bromley

Verified Reviewer

“Loved how I could personalise this for someone as the recipient had allergies so knew everything inside was good for them.”

Helpful Report

Posted 1 year ago

Sarah Ballstadt

Verified Reviewer

Author didn't leave any comments.

Helpful Report

Posted 1 year ago

“Choosing the gifts was fun and organising the box for next day arrival was super easy and straightforward. My niece really liked the gifts especially the socks. I thought it was good value for money and great that you could tailor and personalise the gift. I’ll definitely be using Treat Box again.”

Helpful Report

Posted 1 year ago

Hilary Baker

Verified Reviewer

“Ordered for my daughter who was delighted to receive the surprise treats. I made up my own box which was great. So much to choose from, you can really tailor to the individual depending on their likes etc.”

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Posted 1 year ago

Kimberley Duffy

Verified Reviewer

“The best way to gift someone with hand picked products. Thank you for making it an easy and fun shopping experience. Love love love this brand. Will 100% order from you guys again with More birthday gifts. Thank you”

Helpful Report

Posted 1 year ago