Yay it's your Birthday | Luxury Ready To Go TreatBox Reviews

1 Rating 1 Reviews

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

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Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

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Annie Simmons

Verified Reviewer

“Not delivered on time and missing items, paid extra for cocktail in birthday box and recipient didn't recieve. £67 pain - what a rubbish service”

Helpful Report

Posted 1 year ago

Hello Annie, Thank you for your review. We are so unbelieveably sorry to hear this. We do ask that customners reach out to us if they have any issues prior to leaving reviews. this is so that we can rectify any issues or expalin any misunderstandings. I have looked into your order and can see that your order was dispatched the same day of you ordering. It also had attempted delivery two days after dispatching which is very quick as the service used is a 3-5 day delivery service. With regards to the cocktail i can see this was certainly part of your order and i really want to get this checked for you. So that i can do this sufficiently, please can you contact us at hello@treatboxuk.com with your order number and we will help asap. We look forward to hearing from you. TreatBox xo

Posted 1 year ago