Square Fence Post | 1.8m x 75mm x 75mm | UC4 Green Treated Reviews

4 Rating 4 Reviews

About Origin Suregreen Ltd:

Suregreen offers a wide range of Landscaping and Timber products for both trade and DIY applications.
We aim to become the UK specialists in ground reinforcement solutions, wire products, fencing supplies, timber posts, timber sleepers, tree shelters and garden supplies.

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“Suregreen subcontracted this to Tuffnells, who refused to communicate and directed all communications to Suregreen. Tuffnells did not say when they were delivering, and as a result I was not there when they came. They only left part of the order - and despite multiple chasing with Suregreen, I still do not have the balance of the order 1 month later. Suggest you don't sell to private customers if you can't manage the customer service effectively.”

Helpful Report

Posted 1 year ago

Good morning, Thank you for your review. I am sorry to hear that you feel this way, we are a small family run business and we aim to deliver the highest level of service and will continue to improve this with our customer feedback. I am sorry that our choice of courier have let you down on this occasion, we use a variety of different couriers depending on the product. I can see that you have requested a replacement order which was issued but then advised us the remaining part of the order had arrived. If you would like to discuss this further, please contact us 6 days a week via phone or email. Kind Regards, Sian Suregreen LTD

Posted 1 year ago

Author didn't leave any comments.

Helpful Report

Posted 1 year ago

“No problems, prompt delivery, all square and straight, Good product, good price, recommend.”