Straining Line Wire - PVC-Coated - 2.5mm x 100m Reviews

2.8 Rating 5 Reviews

About Origin Suregreen Ltd:

Suregreen offers a wide range of Landscaping and Timber products for both trade and DIY applications.
We aim to become the UK specialists in ground reinforcement solutions, wire products, fencing supplies, timber posts, timber sleepers, tree shelters and garden supplies.

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“The wire seems quite flexible for it's thickness compared to others I have bought, which makes it easy to fix without tools. However the PVC coating is very weak. It easily snags, splits and slips over the wire. It is not stuck to the wire anymore than an electrical wire, making it hard to work with. Any twisting or pulling through fixings easily breaks the PVC leaving long stretches of exposed wire. I've had much more robust coatings on other wire from other suppliers. This was too good a price so shouldn't really expect more, but still disappointing.”

Helpful Report

Posted 1 month ago

Good Morning, Thank you for your detailed feedback. We’re pleased to hear you found the wire flexible and easy to fix, but we’re sorry to learn that the PVC coating didn’t meet your expectations. Your comments regarding its durability and performance are valuable to us, and we will pass them along to our product team for review. While we aim to provide products at competitive prices, we understand the importance of quality and apologise for any inconvenience caused. If you would like to discuss this further please don’t hesitate to reach out to our customer service team. Kind regards Katie Origin Suregreen Limited

Posted 1 month ago

“The core wire diameter should measure nearly 2.5mm. The wire supplied was only 1.75mm which is less expensive than 2.5mm and contravenes Trade Descriptions law”

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Posted 1 year ago

Good morning Donald, Thank you for your review. We have had contact with you regarding email and a full refund has been issued. We do not sell this size diameter wire so we have raised this with our supplier. Please accept my sincere apologies that your experience has not been as expected. We are a small family run business, and we aim to provide the highest level of customer service, but we appreciate your feedback and will continue to improve. If you wish to discuss this further, pelase contact us 6 days a week via phone or email. Kind Regards, Sian Suregreen LTD

Posted 1 year ago

“i cant write a review as it never turned up, taken over 10 days and so far nothing has happened apart from a couple of e mails saying i have to wait !!!!!”

Helpful Report

Posted 2 years ago

Good Morning Andrew, Thank you for your review. We are sorry that your original order did not arrive to you I have checked and this is showing as undeliverable due to the address. I can see we have issued a resend of this product for you. Sorry for the inconvenience this has caused you and if you have any other questions please do not hesitate to contact us. Kind regards Katie Suregreen Ltd

Posted 2 years ago

“Great value for money”

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Posted 2 years ago

“Really good quality, strong wire.”

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Posted 2 years ago