Bramerton Blue / L/XL Reviews

1 Rating 1 Reviews

About Sealskinz Ltd:

Welcome to Sealskinz. Our passion (some might say obsession actually) is to craft the finest waterproof accessories in the world. And while waterproof will always be our #1, we also want to keep you protected from snow, sand, mud, dirt and anything else that can get in the way of doing your thing in the outdoors.

Because to so many, accessories are an afterthought. But to us at Sealskinz, they’re everything.

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“I’ve had this hat for 2 weeks and worn it about 7 or 8 times. It now looks like it’s falling apart with the stitches coming undone in 2 places between the top of the hat and the rim. Really disappointing at any price let alone this one !”

2 Helpful Report

Posted 2 months ago

Dear Ian,Thank you so much for taking the time to provide us with your feedback on the Bramerton Blue hat. We truly appreciate customers like you who share their experiences with us. We sincerely apologize for the unfortunate issues you have encountered with the hat. It is truly disappointing to hear that the stitches have come undone in two places between the top of the hat and the rim, especially after only two weeks of use. We understand how frustrating this must be, and we are committed to resolving this matter for you. In order to make things right, we would love to hear more about your experience and how we can improve. Could you kindly share any additional details or pictures of the damaged areas? This will help us better understand the issue and find a suitable solution to prevent this from happening in the future. Once again, we apologize for any inconvenience this has caused and we appreciate your patience and understanding. We look forward to hearing from you soon and working towards a resolution that meets your satisfaction. A colleague will be in touch via our helpdesk. Best regards, Karina @ Sealskinz

Posted 2 months ago