Hi Anita,
We are sorry to hear you've been tripping on your new rug.
For a while after unpackaging your rug, the ends can sometimes lip up until they settle, this is due to them being rolled up during transit.
We do apologize for any inconvenience caused.
“This was ordered as a rug for the front door on a wooden floor, which we have had problems with rugs slipping on before, and so far this one as not moved. The rug feels very good quality and like it will be able to take the high traffic area that it is being used for. Very happy with the company, service and product that was provided.”
