Hi Steve,
Thank you for leaving us a review.
We're very sorry to hear that the ends aren't cut square. This is certainly not how our products should be sent out.
Please contact us directly so that we can help to resolve this for you.
help@runrug.com
Thank you.
Hi Angela,
Thanks for the review!
Your positive comments are appreciated and we're happy to see you're pleased with your purchase.
Thanks again!
Runrug
“Great to be able to choose length & width. Ends were not cut strait on pattern lines which would have made it look more finished. Good quality runner otherwise”
Hi Debra,
Thank you for taking the time to review us!
We're pleased to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices!
We are, however, sorry to see that it hasn't been cut straight. These products are cut from the back so occasionally this can happen.
These specific rugs don't require any binding on the edges therefore, they can just be straightened up with a sharp box-cutting knife. Is this something you think you'd be able to do?
Of course if not, we'd be happy to replace this for you. Please just contact us directly.
We'll look forward to seeing you again soon!
Thank you.
Hi,
Thank you for taking the time to review our company!
We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices!
We look forward to seeing you again soon!
Runrug
Hi Anne,
Thank you for taking the time to review our company!
We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices.
We look forward to seeing you again soon!
Runrug
