Hi,
Thank you for sharing your thoughts with us.
We are sorry to hear that the colour didn't meet your expectations and that you feel the quality isn’t right for the price. We take pride in our product representations, and it’s disheartening to know you were disappointed with your order.
The shade variations can sometimes occur due to lighting conditions in photos versus reality and screen settings, we truly appreciate your feedback. We strive for absolute customer satisfaction and would be happy to assist you further. Please contact our Customer Care Team at help@runrug.com so we can explore options to make this right for you.
Thanks Sincerely,
Runrug.com
Thank you so much for your 5-star rating of our Aztec Grey Hallway Carpet Runner!
We're so glad to hear that they look great and they do the job required perfectly, and that you're happy with the quality.
Our team values customer satisfaction above all else.
We appreciate you taking the time to share your experience!
“Very pleased with this Aztec Grey Hallway Runner. It looks great and will withstand all the wear and tear of people and dogs coming and going. Excellent price, cut to the length I want, non slip and mega quick delivery. Would thoroughly recommend.”
Thank you, Jackie, for giving our Aztec Grey Hallway Carpet Runners a 5-star rating!
We are so pleased to hear that you are very satisfied with the runner. We pride ourselves on providing top-quality carpet runners that will last a long time with the daily wear and tear of foot traffic.
We are thrilled you had a positive experience with us and hope to see you again soon :)
Thank you so much for the 5-star rating of our Aztec Grey Hallway Carpet Runner.
We are over the moon that you are delighted with your Aztec Runner.
We sincerely appreciate your loyalty and continued support.
